Cancellation & Refund Policy
Hire a Driver
1. A booking can be cancelled by the customer through our website Trabzo.in. Alternatively, the user may also contact us and request a cancellation.
2. In case of cancellations prior to 2 hours of requested booking time, customer will be charged 10% of the total transaction amount subjected to a maximum of 500/-. The refund will be credited to the user's account with in 7 working days.
3. For cancellations made within 2 hours of requested booking time, customer will be charged 25% of the transaction amount. The refund will be credited to the user's account with in 7 working days.
4. In case the driver has reached to customer location, at that time cancellation will cost the customer 50% payment of the transaction amount.
5. Any coupon code, applicable once per user, applied to this cancelled booking shall be treated as utilized and shall not be reactivated.
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Car Wash
1. A booking can be cancelled by the customer through our website Trabzo.in. Alternatively, the user may also contact us and request a cancellation.
2. Customer can cancel the subscription plan 24 hours prior to the requested booking date without incurring any cancellation charges.
3. For cancellations made within 24 hours of the requested booking date, customer will be charged 25% of transaction amount subjected to a maximum of 500/-.
5. Any coupon code, applicable once per user, applied to this cancelled booking shall be treated as utilized and shall not be reactivated.
House Help
1. A booking can be cancelled by the customer through our website Trabzo.in. Alternatively, the user may also contact us and request a cancellation.
2. In case of cancellations prior to 2 hours of requested booking time, customer will be charged 10% of the total transaction amount subjected to a maximum of 500/-. The refund will be credited to the user's account with in 7 working days.
3. For cancellations made within 2 hours of requested booking time, customer will be charged 25% of the transaction amount. The refund will be credited to the user's account with in 7 working days.
4. In case the house help executive has reached to customer location, at that time cancellation will cost the customer 50% payment of the transaction amount.
5. Any coupon code, applicable once per user, applied to this cancelled booking shall be treated as utilized and shall not be reactivated.